Showing posts with label Groundswell. Show all posts
Showing posts with label Groundswell. Show all posts

Sunday, March 1, 2009

Paperless airline eBitching

Blogging live from SFO, the birthplace and haven of Verdantic. Getting back to NYC looks doubtful due to inclement weather on both ends. 4 flights from SFO-JFK have been canceled today but my flight in from Shanghai was thankfully rather uneventful. Nonetheless, I hate United Airlines. On both flights across the Pacific, we were informed over the intercom, “we will be serving a light lunch followed by a beverage, then followed by a light dinner.” Verdantic is all for smaller portions, dietary restraints and anti-obesity, but being hungry, trapped and staring at a mayonnaise sandwich and some shitty snacks is not okay. I also was bereft of my Economy Plus ticket and thrown into Economy. They didn’t budge when I spoke to them in Mandarin so I left and came back as a foreigner--clobbering them with English words and gestures until I got my Economy Plus ticket back.
Verdantic is not the letter writing type because I can get over things and not hold a grudge. Plus, writing letters is a waste of paper, unlike this web address printed on my boarding pass: GIVE FEEDBACK – WWW.UALSURVEY.COM. That’s a great way to make letter-writers to put away their watermarked letterhead stationery--full of plight--addressed to United’s CEO. It saves time and it has a lighter carbon footprint. On the other hand, there’s Verdantic and I promise that I will only abuse the privilege of this blog just this once. So, I hope the Groundswell monitoring operatives at United Airlines technorati-searches and finds this bit of consumer opinion and insight: United Airlines, you stink!